To help protect yourself, know the auction site and discover what protections it offers, such as guarantees for services not delivered. Internet auction fraud involves the misrepresentation or non-delivery of advertised products and is among the top consumer complaints to the FTC. For example, if you receive a suspicious call from someone claiming to be from Ascent Credit Union, you can contact the Help Center team at 80 and ask them if the call was from us. If you are questioning if the call is legitimate, find the official contact information for the company to verify that they tried to contact you. If something doesn’t feel right, hang up. Don’t be afraid to take time to analyze what’s going on and to ask clarifying questions. They’ll use urgent language or high-pressure tactics to make you feel like you need to answer their questions immediately. Scammers will try and get as much information out of you as quickly as possible. We will also never ask for important personal information over the phone, such as your account password, Social Security or account numbers. Ascent Credit Union will never ask you for your PIN. Also, be on the lookout for poor visual design.Ĭriminals can use fake numbers to contact you, so caller ID isn’t a sure sign that the call is legitimate. These are often the mark of fraudulent emails and Web sites. Never fill out a customer service survey in exchange for money. Offers that sound too good to be true.We won’t seek confirmation of important information via email due to system upgrades. Messages about system and security updates.We will never claim your account may be closed if you fail to confirm, verify, or authenticate your personal information via email. Ascent Credit Union emails will never ask you to reply with any personal information, such as your Social Security Number or Personal Identification Number (PIN). Just because ascentcu is part of the URL does not guarantee it is official. Do not click the link, but look closely at the URL: One that is formatted is taking you to a fraudulent address. If you place your cursor over a link in a suspicious email, your program most likely shows you the destination URL. Links that appear to be from Ascent Credit Union but aren’t.Ways to identify phishing and spoofing emails include: These emails may also ask you to call a phone number and provide account details. Phishing and spoofing communications look like official Weber State Credit Union emails, but force you to visit a fake site and enter your personal account information.
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